Polestar and Fabrik Communications are joining forces to become the number one provider of sustainable travel information solutions in the UK, with the creation of a new joint venture, TransportHub.
Both companies and their teams have supplied into the transport sector successfully for over a decade, providing communication solutions ranging from; bespoke software systems, timetable production, data quality tools, print and fulfilment, including all manner of marketing and passenger information collateral.
By joining forces to combine the acknowledged best software platform from Polestar with the leading creative skills and transport strategic thinking from Fabrik, TransportHub will consolidate their joint position by seeking to become the premium supplier of choice to this market.
TransportHub offers real and tangible benefits to the transport market.
"Through innovation, expertise and first class customer service, be the number one choice and provider of sustainable travel information solutions."
Whether you produce your passenger and employee information in-house or are looking for a full end-to-end service TransportHub truly offers savings, both in terms of time and cost...
Web based, great value and efficient...arguably the ‘best in class’ solutions... easy to use, quick and intuitive, designed and created by industry experts.
Taking Network Rail CIF data on a daily basis you can edit and format from any location at the click of a button. Our unique page maker system then allows you to drop your data in to a print ready format to create the finished product. Couple this with the flexibility to add in covers, introductions, notes, maps and filler ads.
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We appreciate not everyone has the in-house resources to simply license and go and instead require a guaranteed, professional full production service.
Our team of inimitable rail experts has vast experience delivering all manner of passenger and employee timetable information. We will download, edit, liaise with train planning/marketing, proof, print and deliver.
You can create multiple template profiles to any size, e.g. DL, A5, A7, portrait or landscape, with variable number of columns per page, including fonts, sizes, styles, colours and spacing, then assign any of these profiles to any of your timetable products.
You can create multiple template profiles including fonts, sizes, styles, colours and spacing, then assign any of these profiles to any of your LOR posters.
You can create multiple template profiles including fonts, sizes, styles, colours and spacing, then assign any of these profiles to any of your A-Z posters.
Show the movements of train services in and out of the station, whether it is a public service train or empty coaching stock train. The data is written to an A4-sized landscape document in excel format (compatible with Microsoft office 2003 and above).
Utilising the tables function you can create multiple template profiles to suit all manner of short term information, including engineering works and weekly alteration notices. The output can be tailored to suit bother internal and external audiences, with variable number of columns per page, including fonts, sizes, styles, colours and spacing.
There is the option to include as much or as little detailed information as required and this module is ideal for blockade, specific short term timetables and on going engineering work requirements.
Polestar Applied Solutions delivers a complete handling and fulfilment service through our Leeds operation. We believe that quality solutions and services are tailored and built from a position of knowledge with insight fused from a blend of our strengths and our clients expectations. We take a consultative approach from the outset, engaging with your business’ strategic issues and challenges.
Our web based order Management tool HTTPrint delivers real time stock management, shopping cart environment and stock control.
Through our dedicated team we offer the complete range of kitting and collating throughout the communications process from print to DVD, event packs to store packs, data management & direct mail and order fulfilment. Current clients include Virgin, Crosscountry, Cosmos and Monarch within the travel sector. The largest user of this facility is the NHS with 2000 plus fulfilments per month.
In response to industry requests we have developed a bespoke cross-checking system to ensure the quality of data, known as DDQ – Downstream Data Quality.
In essence the software can interrogate, then compare and contrast Network Rail Data with a TOC’s own data, highlighting any anomalies and eliminating any inaccuracies.
S4CM is a software module that in simple terms can cross check the payments under Schedule 4 between a Train Operating Company and Network Rail.
"S4CM has been designed to robustly support Train Operators in their Schedule 4 contractual negotiations with Network Rail; the investment made in the system, providing a ‘tried & tested’ basis to budgeting and validation of compensation payments made by Network Rail. We have seen a marked improvement in the totality of legitimate compensation recovered from Network Rail, and the quality of data supporting such negotiations...."
Ian heads up the TranpsortHub team and is renowned for his innovative and visionary approach. Ian has over 15 years experience in offering creative solutions to a number of markets, and his flexible and bespoke approach to each client account has led to delivering a number of key innovations within various industries, including travel and publishing. He has a passion for ensuring excellent customer satisfaction, coupled with an emphatic approach to provide value for money for his clients.
David possesses 25 years of reprographics and pre press experience within the print industry. During the past 10 years David has gained technology management experience within the print industry. This experience spans automated publishing systems, pre press workflow platforms, e-procurement and pre press services. David was key to the inception of the original Polestar Train Timetable system - now TransportHub - and has delivered LTP and STP solutions for Arriva Trains Wales, CrossCountry Trains and Virgin Trains - arguably the most efficient timetable production system there is on the market.
Rachael is a proven communicator to both internal and external audiences. Specialising in the transport and local authority domain Rachael is responsible for ensuring the highest levels of customer service. With over 20 years in this market, Rachael feels passionately about public transport and has worked with numerous clients on various marketing communications initiatives including; ATOC, c2c, First Capital Connect, National Rail Enquiries, Northern Rail, PlusBus and Southern Railway. Always delivering high quality at cost effective prices.
Patrick has over 10 years experience working in the transport industry and has managed accounts for various rail franchises, local councils and leisure industry partners. Patrick is a creative talent with in-depth knowledge and understanding of working with clients' brand guidelines to deliver all manner of marketing and passenger information collateral.
Rohith is a talented and cutting edge developer who possesses 15 years of development skills working on many projects for various clients. During the past 10 years Rohith has been our Systems Architect working closely with our clients to ensure all development requirements are met and exceeded. Rohith believes that communication is key to our success to date and by liaising closely with our clients can ensure our development team continually deliver to the highest standards on time.
Graham possesses 17 years of development skills and has worked on many projects for various clients. During the past 10 years Graham has been involved on and off with the Polestar Train Timetable system - now TransportHub.
Sean has over 14 years experience working in the transportation industry. He is an IT software expert with 25 years programming experience and has developed bespoke software for interrogation of rail data from CIF files, delivering a number of solutions to various TOC's.
Brian has 39 years in the rail and bus industry with an in depth knowledge of UK transport policy and operations. A timetable data specialist, he has a natural commercial awareness, and has account managed many timetable productions over the past 10 years, most recently for First Capital Connect and Southeastern, coupled with a working involvement with Chiltern, First Great Western, Greater Anglia, London Midland, London Overground, Network Rail, Scotrail and Southern.
Andrew has over 15 years experience in the rail and bus industry, both in fares / retail and timetable planning. He combines multiple roles including client liaison, transport planning and data manipulation. Andrew has travelled widely across the UK and therefore has an in-depth knowledge of the UK rail network and onward travel links. Working accurately and efficiently, Andrew also possesses excellent organisational and interpersonal skills.
Mark has over 16 years of experience in the rail and bus sector. He is an impassioned advocate for public transport. As a data analyst Mark has been instrumental in many of the Train Operating Companies (such as C2C, Greater Anglia, Southern) timetable production for over a decade and a half. He is a Print and Dispatch specialist, having managed numerous engineering and other projects to a variety of TOC's, including First Capital Connect, Southern and Southeastern. He has a wealth of knowledge of all aspects of plotting and print-finishing processes. Recently Mark has been the Over seer - as third party liaison manager - of the Onward Travel initiatives for the UK.
"Their expertise has delivered a system that is the most cost effective ever" Ian Kempson, Virgin Trains
"The quality of their work is first class and they are an absolute pleasure to work with" Jason Durk, National Rail Enquiries
"The system is by far the most efficient timetable production system there is" Rakesh Bansal, CrossCountry
"Customising the software to our individual needs has been exceptional" Sandra Vaughan, Arriva Trains Wales
"They turn requests round quickly and have impressed with their creativity and professionalism" Jo Loerns, Southern Railway
"The team has developed the system to meet any new requirements we have had…this includes a completely new layout…the staff are most helpful and knowledgeable about their products" Janice Jeffries, Northern Rail
"I have worked with Fabrik on a number of high profile projects. They have many key strengths, but the one that immediately and consistently stands out is the quality and experience of their people. I have firsthand experience of their creative team who always interpret requirements well and take on every challenge I throw at them and provide realistic cost effective solutions." Cath Lyver, ATOC
"Thanks to their innovative creative ideas and design skills, we have been able to produce a range of coordinated, user friendly and popular publications that have transformed the way we provide our public transport information to the public" Jonathan Farr, Bedford Borough Council
"Fabrik have the expertise in the public transport field, which is invaluable in the compilation, design and publication of information. Their editorial and data staff has a significant level of knowledge of the rail and bus industry and the geography of the operation. The design team, shows an understanding of the requirements, and translates these into a product, ideal for the target market" Paul Dodge, Central Bedfordshire Council
"We have found their designs original and creative. We can commend their professionalism and commitment to providing the customer with a high quality product, also delivered to schedule." David Shelley, Centrebus
For general enquiries or further information about TransportHUB, please use email@example.com email.
Polestar Applied Solutions– Divisional Head OfficeByron House, Willow DriveSherwood Park, AnnesleyNottingham NG15 ODP
01623 727 500 www.polestar-group.com
Fabrik Communications82 Queens RoadBrightonEast SussexBN1 3XE
0203 102 9085www.fabrikcommunications.co.uk